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rgba(239,68,68,.2)}.sm-btn.reject:hover{background:var(--danger);color:#fff}.live-chat-floating-btn{position:fixed;bottom:80px;right:20px;width:58px;height:58px;border-radius:var(--radius-full);background:var(--primary-gradient);color:#fff;display:flex;align-items:center;justify-content:center;font-size:24px;box-shadow:0 8px 24px #2563eb66;cursor:pointer;z-index:9999;transition:var(--transition)}.live-chat-floating-btn:hover{transform:scale(1.08)}.chat-unread-dot{position:absolute;top:0;right:0;width:14px;height:14px;background:var(--danger);border:2px solid white;border-radius:var(--radius-full)}.user-chat-window{position:fixed;bottom:20px;right:20px;width:360px;height:520px;background:#fff;border-radius:var(--radius-lg);box-shadow:0 20px 40px #0000002e;display:flex;flex-direction:column;z-index:10000;overflow:hidden;border:1px solid var(--border);animation:scaleUp .25s cubic-bezier(.16,1,.3,1)}@media (max-width: 480px){.user-chat-window{top:0;right:0;bottom:0;left:0;width:100%;height:100%;border-radius:0}}.chat-header{background:var(--primary-gradient);color:#fff;padding:16px;display:flex;align-items:center;justify-content:space-between}.chat-header-user{display:flex;align-items:center;gap:12px}.chat-avatar{width:40px;height:40px;border-radius:var(--radius-full);background:#fff3;display:flex;align-items:center;justify-content:center;font-weight:700}.chat-header-info h4{font-size:15px;font-weight:700}.chat-header-info p{font-size:12px;opacity:.85;display:flex;align-items:center;gap:5px}.status-indicator-dot{width:7px;height:7px;border-radius:var(--radius-full);background:#10b981}.chat-close-btn{background:#fff3;width:32px;height:32px;border-radius:var(--radius-full);display:flex;align-items:center;justify-content:center;color:#fff;cursor:pointer;transition:var(--transition)}.chat-close-btn:hover{background:#ffffff59}.chat-messages-container{flex:1;padding:16px;overflow-y:auto;display:flex;flex-direction:column;gap:12px;background:#f8fafc}.chat-bubble-wrapper{display:flex;flex-direction:column;max-width:78%}.chat-bubble-wrapper.user{align-self:flex-end;align-items:flex-end}.chat-bubble-wrapper.admin{align-self:flex-start;align-items:flex-start}.chat-bubble{padding:12px 16px;border-radius:18px;font-size:14px;line-height:1.45;word-break:break-word;box-shadow:0 1px 2px #0000000d}.chat-bubble-wrapper.user .chat-bubble{background:var(--primary);color:#fff;border-bottom-right-radius:4px}.chat-bubble-wrapper.admin .chat-bubble{background:#fff;color:var(--text-main);border:1px solid var(--border);border-bottom-left-radius:4px}.chat-timestamp{font-size:10px;color:var(--text-light);margin-top:4px;padding:0 4px}.chat-typing-indicator{font-size:12px;color:var(--text-muted);font-style:italic;padding:4px 16px}.chat-input-bar{padding:12px 16px;background:#fff;border-top:1px solid var(--border);display:flex;align-items:center;gap:10px}.chat-input-bar input{flex:1;padding:10px 14px;border-radius:var(--radius-full);font-size:14px;border:1px solid var(--border)}.chat-send-btn{width:40px;height:40px;border-radius:var(--radius-full);background:var(--primary-gradient);color:#fff;display:flex;align-items:center;justify-content:center;font-size:16px;box-shadow:0 4px 10px #2563eb40;flex-shrink:0}.chat-send-btn:hover{transform:scale(1.05)}.admin-chat-layout{display:grid;grid-template-columns:320px 1fr;height:calc(100vh - 120px);background:#fff;border:1px solid var(--border);border-radius:var(--radius-lg);overflow:hidden}.admin-chat-sidebar{border-right:1px solid var(--border);display:flex;flex-direction:column}.admin-chat-sidebar-header{padding:16px;border-bottom:1px solid var(--border);font-weight:700;font-size:16px;display:flex;align-items:center;justify-content:space-between}.admin-chat-list{flex:1;overflow-y:auto}.admin-chat-list-item{padding:14px 16px;border-bottom:1px solid var(--border-light);display:flex;align-items:center;justify-content:space-between;cursor:pointer;transition:var(--transition)}.admin-chat-list-item:hover,.admin-chat-list-item.active{background:var(--primary-light)}.admin-chat-item-info h5{font-size:14px;font-weight:700;margin-bottom:2px}.admin-chat-item-info p{font-size:12px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:190px}.admin-unread-badge{background:var(--danger);color:#fff;font-size:11px;font-weight:700;padding:2px 8px;border-radius:var(--radius-full)}